A personality type that tends to be resistant to distress is a(n) ________.
Type A personality
The adverse psychological, physical, behavioral, and organizational consequence that may occur as a result of demanding events is known as ________.
Costs associated with absenteeism, tardiness, strikes, work stoppages, and turnover are known as ________.
unrealistic job interview problems
The ________ approach to stress suggests that stress occurs when an external, environmental demand upsets an individual’s natural steady state balance.
The most notable self-imposed personal demand is probably:
being a perfectionist.
Three direct costs of organizational distress include:
participation problems, performance decrements, and compensation awards.
functional turnover, high performance, and compensation awards.
functional turnover, increased production quality, and compensation awards.
performance variation, participation problems, and compensation awards.
In the context of stress prevention management, most organizational prevention is:
The unconscious preparation to fight or flee that a person experiences when faced with any demand is known as ________.
Job redesign, goal setting, and career management are used as stress prevention management techniques in the ________ stage.
In the context of individual stress prevention management, learned optimism is:
a secondary individual stress prevention method.
the planning and prioritizing of tasks.
distracting oneself from pessimistic thoughts.
is a strong Type A personality characteristic.
Task demands include all of the following except:
lack of control.
are a form of burnout.
are a form of rust-out.
are physical ailments that begin in the mind.
can always be traced to the work situation.
The Yerkes-Dodson law suggests that the relationship between stress level and performance arousal is:
linear and negative.
dependent on the person.
The two major categories of “role stress” at work include:
lack of control and role overload.
role conflict and role ambiguity.
new technologies and role overload.
role overload and ethical conflict.
The stage in preventive stress management designed to heal individual or organizational symptoms of distress and strain is called:
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